Original: Li Sheng
1
A hotel manager who knows how to work
Also follow national policy rules
As great as a planning book is, it's a pile of scrap paper at moment
2
Large hotels are assimilating norms. Small hotels assimilate comprehensively
3
First, it is recommended to go to a large hotel to practice
Lie sees small hotels as starting point of her dreams
4
The hotel earns not only crazy money
The human mind is also improving
Simply put
This is mental age, one year in a hotel and two years in a hotel
Because in a hotel
Too many people work with you
5
I want to be successful at hotel
Follow three principles:
You must do it yourself first. This is base
Second
Someone needs to tell you that you can do it
Third
Those who say you can do it should do it too. You must try carefully
6
In a high-end hotel
Step by step instructions from boss
It is better to find a loss-making hotel
Earn money for him to show your self-esteem
Sure
See first article for face and comfort
7
Do not use customer contacts accumulated at hotel
In circle of close friends
You really have problems
You will find that he has nothing to give
8
I want to get rich working in a hotel
You may have chosen wrong profession
Of course, gray income is excluded
But hotel can guarantee you won't starve to death with three meals a day
In addition
If marginal effect of a hotel job is well used, this will be an addition
9
Innovation is a hotel
The only way to keep improving
But hotel's blind innovation
Sometimes it is tantamount to slow suicide
Any behavior that violates industry norms requires caution
10
Loyalty can be yours in hospitality industry
The best choice, which is not easy to be unemployed. If you stick to it, you can be very happy
11
Frequent job changes that can't resist temptation
You will find yourself losing more than you gain
12
Regular hotel
Markering job changes must be based on following three conditions
Same level hotel?
The distance between two hotels should not exceed 3 km
The level of treatment has improved significantly
Marketing leaders who plan in their head can ignore it
13
Invest in hotels
Sometimes it looks like Mr. Qian Zhongshu's work
"City under siege"
Classic offer in:
People outside city want to come in. People in city want to go out
A significant amount of lpeople come fresh and leave tattered
14
Don't say inn is useless
When you're upset, look at US CEO
Be a hotel
Being most powerful person in world is not what I convinced you to be
Perhaps
Bad hotel service
It's more of a mindless mouth
15
Hotel manager
Do at least one of following two actions
Either good at business or good at management
If you're not doing well, you should give up
16
If you want to be a hotel manager, master four elements: speak and write
17
The general manager who runs hotel well
Never treat a hotel as just a hotel
The hotel has attributes of a hypermarket and is starting point of a new retail trade
18
N years ago
I first wrote to propose a new idea for hotel management
Jump out of hotel to see hotel, jump out of hotel to think of hotel
Leave hotel and dry hotel
Actually
Inspired by a development workshop
Now it seems
These words have a universal meaning
19
Three hotel controls
People, property, especially people, management
You don't care
No one pays attention to you, so people should take lead
20
Don't be afraid of trouble among your hotel colleagues
Only mutual troubles
To improve relationships with each other, we can improve each other
21
To be a hotel, to make money or not to make money
Be a little round
This is a high probability event, especially second sentence
22
Hotel employee
When you are not married, you live together as if you were married
Separate as if you were not married after marriage
Don't say it, say it or you'll be in tears
23
Steamed buns are popular
Consumption of hotels and restaurants per capita will immediately fall
The so-called hotel industry is people-oriented
In fact, people are standard, this is power of role models
24
Three key points for hotel rooms
Enjoy game (with Wi-Fi)
Comfortable sleep (linen on mattress), good washing (hot water)
Do these three things well, even if you want to be dissatisfied with room
25
Meals at a star hotel
What you eat often depends not on food itself, but on environment
Person (service)
But reasons not to return, and lack of signature dishes are most excuses
26
On hotel forum
Most of big guys talk is nonsense
But there are also many classics
What is a classic?
May resonate with you or inspire your pabot
You didn't participate in vain
That's why you need to learn how to listen quietly and find resonance
27
Participate in hotel forums
Mainly expand your circle of friends
Learning new things as a means of discovery
As for award, it's a cover
But all this will help you in your current job
The premise is that you must learn to transform
28
Hotel employee
There are many teachers here
We tend to ignore some people
These are supply chain manufacturer resources
If you don't understand a certain product
You invite three similar producers to a tea party
They will tell you a lot of things you didn't know about
29
Online hotel courses are very trendy
Very popular. But what effect can it achieve?
How many practical problems can be solved
I can see pause
Previously, online classes were held with tutors
Add your own channel
Mastered Internet technologies
30
Achieving uniqueness of hotel products is difficult
The rule is not to let opponent outperform - to do better! Even better
31
Hotel people may enter and exit liquor store as a last resort
Remember:
You can eat, you can drink wine and you can not talk nonsense
Not a joke
I can't even write it down
Otherwise you know
32
Visitors say that food at hotel is not special
There are probably two reasons
Firstly, dishes are really unpleasant
Secondly, he wants to eat off table
Ingredients required that cannot be served, but we cannot supply them
33
Actually
May take position of hotel CEO
There is not such a big difference in abilities between each other
Emotional intelligence is difference between high and low
Template
Opportunity and isn't it too selfish
34
They get fired often
Don't always say owner is bad
More reasons are still in them
I will not generalize, revise or correct myself
The tragedy will continue
35
Emotional intelligence is what hotel staff should have
I can't look at colors and words
I really don't know how you got into hotel circle
35
Hotel Engineering
If it is still positioned as a second-level department
That's because you didn't really understand basic content of this department's work
37
Chef
Except kitchen administration
Out of cost control
Food research and development should continue to be focus
Don't always learn Sun Tzu's art of war and self-economy
Masters in industry can be those who never forget their original aspirations
38
per hotel
Can survive big waves washing sand
He has his own way of surviving
As they say, dragon has way of dragon, and shrimp has way of shrimp
39
Not just because your current platform is big
Just take it easy
Don't really consider platform factors when hiring
You may not have been responsible for these small hotels
Boat meets wind and waves
You will find that it is easy to survive in a small boat
The one who was sitting on big yacht sank instead
40
Chinese hotel
Investors are especially interested in what major platform applicant was working on
Is this an international number?
At least it's a local affiliate group
He's actually
It doesn't matter if you don't understand what you've done
What is key point
41
Good hotels are about collaboration, honesty and team building
Look at hero in small hotel
Although I also like team
More needs a powerful dictator
42
The work experience is same as his journal
Indicate hotels where you worked
It's not as good as staying in a hotel
Do something you're proud of
At least I'm old and have something to brag about
43
Hotel employee
Never underestimate little brother who used to follow you
Maybe someday you will call him
Good morning boss! The so-called
Ten years have passed in Hedong and ten years in Hexi
Now pay attention: perfect U-turn, seize moment
44
Hotel development
This is no longer age of water storage and fish farming
The focus is now on killing chickens and collecting eggs, and speed matters
Be first in market
After finding first pot of gold, let's talk about original purpose and service
This also explains why horse is fast and death is miserable
45
Be a guest house owner
It looks like people who invested in bars years ago
Most of them talk about feelings and petty bourgeoisie
You can play tickets, earn money, joke around
Am I poor? I don't have a home
If you don't have a cornucopia, don't jump into troubled waters and don't interfere blindly
46
The essence of homestay is first and foremost owner
Ownership culture, many people go astray
A seven-foot man rents a house to live with a family
This is a hoax in disguise
When you reach end, you will become Sun Ernian on cross slope
Sun Ernian, pioneer of family holidays in Song Dynasty
47
Chef's House
I don't like to cook instead
Hotel staff in other positions
But you like to cook dark dishes at home, have you been shot?
48
Hotel
The essence of personalized service isto show yourself
The goal is to tell you
I have ability to provide personalized services
However
Not everyone might like it
Equal service, equal treatment is a lie
The key point is to watch people order food, otherwise hotel will create a VIP status
49
The success of hotel
Three elements: location, location, location
This is what Statler, creator of modern hotels, said
Li Ka-shing also said something similar
Internet Age
This offer is a little wobbly, and good positioning doesn't necessarily mean success
50
Sometimes what wins you over
Not necessarily your opponent in hotel
This could be a line
The network you can't see (Internet)
51
People are challenging new positions
Up to three possibilities
If you failed three times in a new position
Prove that you are not suitable for this position, let's transform
52
This is era of speed
Including promotion
It turns out that working for 10 years doesn't necessarily mean becoming CEO of a hotel
Now
It has become norm to be promoted to store manager after 3 years of work
The consequences of dumping seedlings are obvious
There are young heroes in despair, because they are a minority
53
It is not easy for hotel employees to leave their hometown to earn a living
When you are on street, you will be demoted up to three levels, and you will reckon with your superiors in advance
Protect your food and clothing
54
Hotel
Ordinary employees consider salary, treatment and benefits when hiring
Design space, etc.
If you are applying for a CEO position, among other things
You have to consider if boss's three looks match
Otherwise it won't last long
55
In addition to regular mail of hotel establishment
Some positions require multiple store flowers and store grass
This is a message with an image
Salary could be higher
It can be surpassed at critical moments
56
Hotels also have sweeper monks
Everyone must be respected
Including older cleaning brothers
Miss and sister
You may not know
TA vehicles are more optimistic than yours
Perhaps their family does have a mine and some houses
57
Do not intentionally treat so-called boss in a hostile or alienating manner
It exists
This will only help you work more professionally
When you develop good professionalism, please thank him
58
Employees fall in love for marriage
We still need to support and understand
When time comes, bless
Don't let staff name magezin your home neither in written nor in oral form
Actually beat mandarin ducks and fly together
59
Hotel employee
Don't talk about keeping up with times
I don't really know much about internet tools
I can't keep up with rhythm of time
60
The Internet is a hotel management tool
Although tools are limited
Operational thinking can be expanded indefinitely
61
Actually
All OTAs are capitalists
But many hotels
But ready to be assembled by such a capitalist
Sometimes I need a compliment
62
Build relationships with subordinates correctly
Sometimes I need a treat
One meal is not enough, let's eat more
If it's a woman
Spicy skewers in a hot pot also have same effect
63
Too stingy CEO
There will be no one around you who would sincerely help you
It is popular to eat bossa in rivers and lakes
Dinner if you have a high status in world
Just take initiative to buy an order
Pre-meetings or themed dinners can be ignored
64
Hotels are discouraged from relying on non-traditional revenue streams
You can't touch red line of law
65
Hotel boss
Sometimes there is something to learn from Song Jiang
Be aware of those who follow you
Even though Song Jiang hired him on his own initiative
Essentially
This is also a search for a name and a future for brothers
Who wouldn't want to follow a promising older brother?
66
Hotel employee
Insisting on learning and practice
Learn to extract essence
Combine your own ideas to form your own unique thoughts
You can't follow what others are saying
67
The hotel needs recognition
Design is very important, people in hotels need recognition too
Ideology is key to success, hotel workers need labels too
68
Preparation, preparation
Preparation is a prerequisite for hotel project approval
Irreplaceable
Provisioning is a hardware problem, provisioning is software.
The problem of how to live in camp
69
It is very important to pay attention to cost effectiveness when purchasing hotels
Relevance is more important
Guest use VS personal use
High configuration VS low configuration, etc. are all issues to consider
70
Buying hotels is not just a waste of money
How to spend and which channel to spend
Do you really understand structure of product?
Production, expiration date, etc.
Saving is making money, that's last word
71
Profit from purchase
It's easier than selling
Actually
Easy to spendIt's hard to earn money, so you need to be careful with your money
72
Those who talk about three-star equipment and five-star service
Either it's a big fool
Either I don't know much about hotels
Hotel equipment is a service standard in itself
73
The hotel has many incarnations in China
Hotel, restaurant, guest house, hotel
Clubs, homestay, resorts, villas
Service center
Training center, etc.
The shape and core of pop star are same
74
Stayed in an upscale hotel for a long time
Professional depth could be better
Latitude only
I have seen many independent people working in hotels with a high degree of freedom
75
Restaurant managers in star hotels
I recommend using locals
Especially Chinese restaurant
Regional habits, food culture
Interpersonal relationships, etc., difficult for outsiders to integrate
76
Each industry has its own circle
Hotels are no exception
And division is very detailed: a circle of star hotels; circle of boutique hotels
Government hotel authority, guest house, etc.
Spontaneous grouping, very mysterious
77
Hotels are divided into circles, and people in hotels are also divided into circles
Is this also traditional Chinese culture?
Why don't you take integration lead?
Audi four laps connected
Create a classic! The Five Rings of Olympic Games Connected to Achieve Greatness
Hotel staff, please take a closer look
78
Hotel employee
We need to support each other to complement each other
Bright starry sky
Take a close look at Christmas tree, two strokes are easy
If you don't support each other, you will fall down
79
The essence of brand diversification
Capture market share
Movement of people who earn money and communicate
The subtext of brand service remains in slogan
The quality of service has improved only slightly
80
Hotel group
Mergers and acquisitions are buildings on surface
Essentially big data of participants
Now you know
The most valuable thing in a hotel is information of participating clients
The strangest
Members have been bought and sold without permission
I'm quite satisfied, no one ever protested
81
Hotel doctors
From era of black hair to era of gray hair
From era of warm smiles to era of cold cars
The development of intellect is progress of time
This is bad luck for hotel
82
Although Feizhu Hotel is highly respected
Why didn't it spread quickly?
Although there are financial and technical reasons
I think more
The consumer needs a room with a temperature
>Experiencing curiosity
If one day Feizhu Bu wants to drink, it will be unbearable
Then hospitality industry can announce its official end
83
Reconstruction of hotel space, layout of new trading floor
Will this spoil impression of hotel guests?
To be discussed
Hotels don't look like hotels, supermarkets don't look like supermarkets,
What is this?
84
Talented people in hotel should be more virtuous
A running woman from Australia and China with an annual salary of one million is enough to be talented
What is result?
Damage your reputation and lose your job
The "no virtue" of a running woman was eventually ruined by her "talent"
85
The platform is your capital to show off
Not a nursing home
The platform is a tool for your life
Not a reason to be proud
Because without platform you are nothing
Thanks to people who created platform to feed you
86
Hotel employee
Word of mouth is especially important in age of Internet
Don't do it because evil is small
Don't treat good things as small things
Be with others, be kind to others
Don't talk about awards if you can't afford it
Let's support and help youth more!
The heart is full of flesh, there is no shortage of grateful people in world
87
Be grateful to those who helped you
You get not only word of mouth, but also popularity
New Year
Say thanks and send a small gift
You get more than you pay for
A person who knows how to be grateful will not be so bad in workplace
88
Manufacturers in hospitality supply chain have a hard time
There are no eggs under full nest
Subject to non-damage to interests of third parties
If you can support, give a hug
Another friend will make road wider
89
When you open your mouth
When requesting benefits from partners
In fact, you turned off highway onto a country road
You will help me
I can offer it to you, don't ask, don't force me
90
I don't believe it
Although I don't usually get in touch, but your nonsense is in my heart
Never seen
I don't usually burn incense, but if I temporarily hug Buddha's feet, he will appear.
91
The basis of successful cooperation
It should be win-win or multi-win
No discussion otherwise
Talk about division of labor and responsibility for collaboration
The most important thing is how to distribute benefits and who will suffer losses
92
Popularity of themed hotels
Mostly in form of a hotel advertisement
And building a real kernel takes a long time
93
Essence of Heart Service
Thanks to t seriesthorough operations
To impress guests and then impress guests
Continuous customer retention
Turn customers into loyal repeat customers
94
Best marketing for hotels
This is warm marketing and reliable marketing
At a critical moment
We really need to meet face to face
No
Large order fully paid for by cold internet
Logout
Personal marketing with warmth is way to go
95
Key nodes of hotel services
It often appears at end and is easiest to ignore
Hotel staff should take action
Premium service with a focus on service
During maintenance, pay more attention to after-sales service
96
At workplace in hotel
The conclusion of a contract means recognition of both parties
Breaking a contract is actually breaking a person
A person or company who voluntarily violates spirit of a contract
Although this is a short-term advantage, end result won't lie to you
97
Sometimes you will find
Reliable friends can be your iron rice bowl
I want to have such a friend
First
You have to be yourself to be trusted by your friends
An unreliable person who is ungrateful
A man who has no principles in life
Only a thorny path
Of course, you can be rejected
98
Every successful person
At initial stage, there were unimaginable ravages of time
Heartache, loneliness, loneliness
Perhaps mixed with a little regret
When everything is already irreversible
Maybe when you save a lot of money
99
Shaping quality of hotel
Pragmatism is basis of innovation in service sector
International translation combined with local culture
Ethnic characteristics
Integrating culture of attractions into hotel services
Through careful design and scientific organization
Present show through a sense of ritual
100
Lifestyle
Forever away! Stay put
Wander in place, there is no future! Landscapes along way
Full of hope
It's also full of adventure! A place where flowers bloom
Tempt your wild heart! People in a stalemate
Feel your fragile heart!
Whatever
Dreams travel
One of them is your real journey
Second, journey of your thinking
Travel long distances to look at road and also look at sky
Think about past and forget about future
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