A senior hotel employee must have 10 resumes for himself. I write in detail and well

Original: Li Sheng

Li Sheng

Graduated from Guangxi Institute of Finance and Economics in 2006

Li Sheng

Trip

Data Technician at Internet Company ETL

Trip

SQLServer, MySQL

Database Technician

Redis Database Technician

Linux System Specialist

Professional

OTA programming data operation hotel system network

BI data specialist. System Algorithm Engineer

One,

Is there "empathy"

What is "empathy"

It's getting harder. Empathy is backbone

Angle and position of sides

Objectively

Understanding inner feelings of parties

And put

This understanding is communicated to parties

Method of communication

It's simple

Compassion is "do to others as you would like them to do to you"

Compare your heart with your heart

It means putting yourself in your place

Respect others

Simply put

Empathy is "emotional intelligence"

To be precise:

Empathy is a job assigned by a leader

You must understand its purpose

View his intentions

I often come across such situations

When assigning work to team members

Repeatedly asking "Am I clear?", "There are some problems"

After reconfirmation

The submitted item still doesn't answer question

So when I accept a task

The general meeting will confirm with leader:

What do you want? what is your goal?

After understanding this

You can stand in his place

Effectively help him solve problem

Empathy

When collaborating with others

Understanding needs and psychology of other party

Unobtrusively convince each other

Both parties are working hard to achieve same goal

If you want to use force to crush others, it's usually not that easy to do

Second

Be obedient and live well

What is "obedient"

There is an old saying: "You can't work hard

It's useless to exhaust yourself" who is "Dong"

Your line manager is "Dong"

In most cases, it is correct to listen to him

Based on my experience

In general

Leadership above your level

At least up to a point

He has more complete information and more accurate judgments than you

Because

It is easier for leaders to reach higher levels

Better understanding of higher-level intent

He knows what you don't

You think "it's right" from your point of view

But leadership is at a higher level

Optional

What is "living away from home"? This is job leader gave you

You must finish on time and report back

If

This job will take a long time

Then you need to periodically give feedback to manager

We often make mistakes

The manager assigns job, he won't tell you unless he asks

It's over if you don't mention it in black

Has it passed? Where is it so easy?

Leaders remember this

You are waiting for him

When I asked you "Hello Xiao Chen

What about what you were asked to do last time?

——He has already labeled you in his heart

"Unreliable"

A

Unreliable" needs ten "reliable"

reverse

Two "unreliable" hard to change impression

Three "unreliable" you have no chance

Three,

If you want to be famous before others, you must suffer in secret

If you want to be famous

It is not difficult to understand truth that you must suffer in secret

It's just that when it's really suffering, it's vague

Some people will say

I'm young

Why don't you enjoy life?

This kind of thinking is very common

This

A question about values

Nothing to say, a person can live as he wants

However

Some friends follow ideals and enjoy life

Tangled

You can chat with these friends

Ma Yun once said

What we strive for should be a great balance in life

Instead of a small balance, one day and one day (per effect)

New Oriental has a saying too

Afraid of hardships and hardships all his life, not afraid of hardships and hardships for half his life

The meaning of these two sentences is same and deserves attention

Fourth

How much you can endure, so much you can achieve

One day of overtime

I came home at 2 am and received an email from my boss

It is inappropriate to criticize my work

I was devastated when I received letter

Sorry

So write fast and write fast

Reply to email! explain how I work

What I do makes sense

How effective is what I'm doing...

Wrote over 2000 words

Done

I seem to be calmer

I'm thinking of one thing:

If I were boss

I am dissatisfied with work of an employee

So

I emailed him critically

What I want to see

Does it eloquently explain and defend?

Obviously not

Then I suddenly understood

So I deleted those 2000 words

Simple answer

In sense that

I will reflect on my work

Then fix it as soon as possible

I got promoted after two months

At my promotion ceremony

I told my boss about it

He told me

I know you're offended

I just want to see how you deal with resentment and pressure

What will happen

This reflects a person's maturity

Five,

Always avoid leader, you're in danger

Many are hiding from leader

Try to talk less to leader and walk around leader

Because closer you are to leader, more things you will do

Don't mess with leader

Less things, more leisure

This

One leaf closes its eyes and sees Mount Tai

If you want to finish offget results at work

I recommend

We must take initiative to communicate more with leaders

Leadership

When I usually have a meeting, I usually say big words

True words, useful words

You don't have to say decent things

It's not that he doesn't want to talk

But there's no way to tell

Caring employees will take time to communicate with managers at any time

Enhanced face-to-face communication

Eat together, smoke together, commute to work

Even playing karaoke together...Thanks to these opportunities

You can

Find out what executives think of you

Views at work

This is useful for how you proofread your work

Friend worried

This will displease management, but it won't

Leaders are mostly lonely

If he

I found that one of employees humbly asked him for advice

Think actively about working together

He is very happy

The boss is human too

We communicate like human beings

It will be much easier

Six

Don't skimp on helping others

When you are busy with work

A colleague came to you to "ask for help"

Many times we will be very direct

Even a rude refusal

As you know, this gives you

Sowing problems in future work

Feng shui flips

At hotel

There is a high chance that everyone's work will overlap

Perhaps who you will use

These relationships need to be maintained at normal times

You helped someone today

Perhaps other side will be your lifeline tomorrow

This is very likely

Seven

Goal and purpose, quantification and quantification

no target

Not called work, not quantified

Not named target

When applying for a job

First ask what goal is

When assigning a task

Explain purpose first

This is not clear. It's all nonsense

I don't want to

Become a blindfolded donkey

Then

In addition to clearly understanding your goals

You also need to know your department

Goals for your hotel

The most important thing you need to know

How does your work meet overall goal?

What role to play

If you find it

The purpose of your work has nothing to do with overall purpose

It doesn't even matter

Then you can easily be removed

Dismiss employees

Or rate employee as "Unskilled"

This is a headache

But it's actually not that hard

Key

This is in advance and every employee

Develop quantitative work goals together

And remind employees at any time

Does his work match trFucking

Quantitative goals not achieved

Sacking or "disqualifying" is a matter of course

In front of data, no matter how hypocritical people have nothing to say

Instead

If we talk about feelings and hopes, this case will be impossible

Eight

I must find a solution to problem

You can't say "I can't" for work organized by manager

"I can't do this"

The hotel asked us to work on a solution

If this doesn't solve problem

We are useless

Difficulties that arose during work

I can't go on, it's okay

We

What needs to be done is to actively seek answers and solutions

Even if your method is wrong

Just ask then

But you still can't tell your leader

I won't

The ability to solve problems is most important ability of employees

No

at work

Facing difficulties is normal

Currently

We have obligations

Find a solution to a problem

Nine

Try not to say, "It's not me, I didn't do it

Try not to say "not me"

Words like "without me"

Because these words are useless

Leaders are used to such excuses

It won't touch me

If you can take lead and take responsibility at this time

On contrary, it is a kind of responsibility

Even if I've been offended

Acquisition on spot is often not wisest choice

You can remain silent at first

Look for opportunities to talk to leaders in private

See article 3 for details

Nine

Too much talking will result in loss of "unfortunately dying"

At hotel

Don't gossip, don't gossip

Do not make mistakes and do not be mistaken

You just have a little faith

Every word you say will be known to your boss

Good words are optional

Bad words are inevitable

Let's be honest

This is easiest way to get most out of it

The Honest Man Principle

Criticism is spoken face to face, praise is spoken backstage