Original: Li Sheng
Many hotels
Results of ongoing performance evaluation
This will render hotel management helpless
Masks affect market
The hotel is closed as usual
Original
Made performance evaluation indicators cannot be filled in at all
Although
The owner of hotel suffered even greater losses
Should performance be evaluated
Whether to use performance evaluation is question
Now
The basis of my speech is content
Mostly
Your hotel wants to evaluate performance
I still want to send
Operation and management are moving in right direction
Only under condition of this big one
Only after that we can talk about adjusting performance evaluation indicators
A little more
This is currently first strategy for many hotels
How to survive
Only if you survive
It is useful to talk about performance evaluation
Then
If hotel wants to conduct a performance evaluation
How to properly set up performance evaluation
Subscriptions
Due to different hotel conditions
Different scales, different markets
Management methods and ways are different
I'm here
I can only talk about current certification
Thinking and direction of adjustment
It depends on actual situation in your hotel
One,
Refine target
I understand
The purpose of a performance appraisal is to pass a performance appraisal
Increase hotel efficiency
Then
The current market is not very good
The operation cannot be implemented
Then performance evaluation is useless?
Hotel is a system
Because current market is not very good
The hotel can start with internal management
Find out which jobs impact business
Evaluate how these tasks are currently being performed
There is only a clear goal
Seeing facts clearly, performance evaluation has only value
Second
do right thing
do right thing
Everyone understands
But in practice
There are employees who spoil their work
Then
As a leader, you must think
Why is this happening?
What methods can be used to eliminate or improve
If current hotel
How to pass performance evaluation
May improve hotel performance
Can increase internal efficiency and order
Let operation of hotel be supported by management
Then
Such work is worthy of appreciation of work of hotel
Three,
What is important in hotel now
Someone will say
Cash flow matters
Someone will say
Some will say that pre-selling is important
Reducing costs is essential
The answer will be different for each hotel
I have several rooms here
If a private hotel domain is better
There is a certain base
Presale will have some effect
Hotel actions via guide
Also
Reduce some operational and administrative expenses
However
Should be result
Cash flow is more a matter of owners and bosses
Besides
What other important tasks does hotel have?
Must be understandable to managers or decision makers
If
These important tasks are now for us
Through hard work and improvement
Let right and good results be reflected
At least after market improvement
Reflecting overall capabilities of hotel
For example
Client Management
Could you deal with all clients of contracting company?
Reorder
Deal with lost
Preparing for secondary development
If similar work is not done
Even if market improves
This part of work is for contractual clients
You didn't do well
This will also affect size and amount of client contributions in future agreements
Fourth,
Performance measures should be flexible
Efficiency test
Indicators need to be adjusted
according to market changes.One quarter can be customized
If market suddenly changes, it can be corrected once a month
My experience
Hotel needs to create a performance appraisal scores database
Based on market conditions
You can set various indicators
At same time, weight
should be adjustedFor example
Operating income ratio
Initial weight - 30%
Market mutation
There are practically no losses
Can be adjusted to 10% or 5%
After adjustments
Add other indicators and change indicator weights
My recommendations above might not be entirely appropriate for your hotel
In certain operations
If your hotel has a good management system
Performance management work well done
Only current market changes
Let performance measures be out of place
Depending on hotel implementation
Metrics and weight settings
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