Original: Li Sheng
Measured by hotel GOP
What is being measured?
measured
A very important indicator for hotel operators
Because
Differences in conceptual and definitional understanding
This will prompt
Misunderstanding and conflict between operators and investors
So
GOP required
Recognition or by mutual agreement
Override
How about you
What about GOP? I teach you
"Group group"
This is "Gross Operating Profit"
Short name
That is, operating profit
It's in
Displayed in income statement as revenue less expenses
Payroll costs, direct costs of back office
Balance after back office overhead
GOP
Hotel Total Operating Income - Hotel Total Operating Expenses
Many problems
Total hotel operating expenses
Because of hotel
In stage of investments and finishing
Many times
Neither general manager nor operations team was involved
Investment equipment and hotel positioning
Big investment in decoration
Everything is selected in accordance with preferences of investors
Choice between quality and performance
This will directly affect maintenance and repair costs of hotel
However
This part of cost after opening of hotel
It's included in GOP
So
Understanding and redefining GOP
This is very important
According to international hotel
GOP definition, depreciation of fixed assets
Loan interest
Etc. - investor costs, "GOP" minus depreciation charges.
Percentage
Balance after depreciation of start-up expenses
This is net income of hotel
This is also net return that investors can make
here
Another important question
This is depreciation of fixed assets
Because
This part will definitely be involved in operation and management of hotel
But not in GOP definition
So you need to redefine this indicator
Avoid exploitation rules
This piece of content is in automatic mode and managed
In terms of GOP application
Including but not limited to following four aspects
First,
Goal management
Each hotel
There will be annual goals
The annual goal will have a GOP to reach the goal
Highlight here
Before setting goals
Be sure to override GOP
Notify management of specific content
Second,
Budget management
Depending on budget level
The content of budget will be analyzed and determined point by point
There will inevitably be associated costs and expenses
I'm in practice
At this stage will be with hotel
The store has always had a special communication
Finance
It is necessary to determine which specific projects are carried out by company's headquarters
These are hotel charges and fees. Avoid
In specific process of hotel operation
In order to save money and expenses
Hotel
Insist on servicing some equipment that needs to be repaired
Insist on maintenance, not repair
This will affect guest experience and satisfaction
Third,
Operations Analysis
GOP Indicator - Hotel
Analysis of operations is an important indicator
GOP Analysis
You will find
Key points to improve in hotel management
For example:
Single Room Rate
Utility data, marketing spend, etc.
Megapolis
Remind hotel management that this is normal
To improve
If marketing costs are high
It is necessary to analyze specifically increase in OTA commission
Or cost of maintaining agreement company is too high
Promotion costs are still poorly controlled
If
Because proportion of OTA clients is too high
When hotel is full
While meeting expectations
You may want to consider
OTA share or commission reduction, %, ratio
or
The hotel needs to create its own membership system
Fourth,
Efficiency test
GOP can
As an important indicator of hotel management evaluation
Depending on location of hotel
Set a specific aspect ratio
May be considered for monthly evaluation
During month
This can be understood as a progress indicator
If
Positioning a GOP indicator at end of year is a performance indicator
more than important
Because of GOP index
It directly reflects profitability of hotel
Also, this is metric most sought after by hospitality investors.
Using GOP
Depending on needs of hotel
Different understanding of GOP
Definition difference
There will be some changes in results
However
Regardless of how GOP is defined
At end of day, you still need to maintain operation and management of hotel
Result of passing GOP index
Help hotel see problem
Optimize and improve, and finally realize continuous and efficient operation of hotel
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