What can be done to increase hotel occupancy?
21 Jul, 2023

What can be done to increase hotel occupancy?

When our hotels are accustomed to traditional traffic channels, we can easily ignore deeper channels, especially when traditional channels have a high level of contribution to hotels, our marketing thinking will go numb. Once pric...

Hotel workers ask for a raise, here's how it should be handled
21 Jul, 2023

Hotel workers ask for a raise, here's how it should be handled

In daily process of managing a hotel, you as a manager often face difficult problem of having your employees ask for a raise. If this is handled well, not only will it not affect performance of employees, but they will work harder...

Prices cannot make customers loyal, so what does hotel expect?
20 Jul, 2023

Prices cannot make customers loyal, so what does hotel expect?

A hotel price war is a helpless choice and also lowest level of market competition. In case of failure, hotel may suffer. Sometimes, in order to attract traffic, hotels use low prices to attract guests and increase occupancy in t...

What is hotel lifestyle?
19 Jul, 2023

What is hotel lifestyle?

We used to think that lifestyle hotels were a new breed, but now it seems like they might just be an introduction to overall evolution of hotels. In future, lifestyle hotel category is likely to gradually disappear and be replaced...

How should hotel investors choose a management company?
18 Jul, 2023

How should hotel investors choose a management company?

When some hoteliers choose a management company, they usually only care about whether a particular brand is high-end or level of management fees charged to a particular brand, but ignore many other facts. If owner can find out as ...

35 Conversation Tips for Hotel Service Communication
18 Jul, 2023

35 Conversation Tips for Hotel Service Communication

Carnegie once said: "About 15% of a person's success depends on knowledge and skills, and 85% on communication - ability to express one's own opinion and ability to arouse enthusiasm of others." The same goes for hoteliers. Below...

What is essence of hotel management
17 Jul, 2023

What is essence of hotel management

The complexity of hotel management is due to changes in two factors: the market and people. The most noticeable feature of market changes is severe competition and constant diversion of customers, changes in people, firstly, need...

What opportunities should hotels rely on in 2022 to survive?
16 Jul, 2023

What opportunities should hotels rely on in 2022 to survive?

There are still 10 days ahead, and 2021, full of ups and downs, is about to pass. 2021 is a very challenging year for hospitality industry. Recurring epidemics have caused traffic to become increasingly scarce. With a new round o...

What questions should be considered when investing in hotels now?
16 Jul, 2023

What questions should be considered when investing in hotels now?

The hospitality industry has always enjoyed favor of capital because of its special industry attributes. However, in changing period of market consumption renewal and consumption stratification, especially in context of normalizat...

Analysis of a promising direction for development of hotel industry
15 Jul, 2023

Analysis of a promising direction for development of hotel industry

According to development trend of hotels at home and abroad, future development trend of Chinese hotels can be summed up in ten "cultures". That is, network, theme, family, humanization, fashion, economy, simplicity, refinement, g...