The front office of a hotel is not only front office service, room reservation and cash register, but also more important work, reflecting value of front office service. Thus, when personnel changes occur and disagreements arise ...
Forging relationships is like doing hotel marketing. You must establish a relationship with other party. As relationship changes, you get closer and closer and finally get married. Hotel marketing is about creating consumption. W...
There is a reality to think of as a hotel. Why do high-speed trains and bullet trains run so fast today? There are three main reasons: one is design and kinetic energy of front, second is connection and energy of each car's own m...
At Wendy's Hotel believes that there are still many aspects that need to be optimized and changed. For example: WIFE FIRST Wendy suggested that more convenient better, it's best not to log in with a password, notify guests upon ch...
Let's start with phenomenon of hotel management. What is essence of hotel management problems? Where are main problems? Who is root cause of problem? First, ultra vires command is norm This is very common in hotels, especially ow...
When we see that employees are dissatisfied with results of implementation, as a rule, we will definitely criticize or criticize or ... but in spite of everything, results of implementation have been established, time has passed, ...
When building and operating a hotel membership system, Wendy believes that most important thing is design of system, whether it is comprehensive, whether implementation and follow-up issues are clearly considered, and whether core...
When our hotels are accustomed to traditional traffic channels, we can easily ignore deeper channels, especially when traditional channels have a high level of contribution to hotels, our marketing thinking will go numb. Once pric...
In daily process of managing a hotel, you as a manager often face difficult problem of having your employees ask for a raise. If this is handled well, not only will it not affect performance of employees, but they will work harder...
A hotel price war is a helpless choice and also lowest level of market competition. In case of failure, hotel may suffer. Sometimes, in order to attract traffic, hotels use low prices to attract guests and increase occupancy in t...
